Casa Benalup
 

Terms & ConditionsPrintClose

  1. Provisional bookings: These will be held up to one week pending written confirmation accompanied by a non-refundable deposit of 20%. You will receive a confirmation of booking.
  2. Payment in full: This is due 4 weeks prior to the date of arrival. If payment is not received by the due date, the owner reserves the right to give notice in writing that the reservation is cancelled. The client remains liable to pay the balance of rental unless the owner is able to find another rental.
  3. In the event of cancellations: Refunds of amounts paid will only be refunded if the owner is able to re-let the property for the specified period.
  4. Insurance: To cover any unforeseen circumstances or illness we strongly advise you to take out a comprehensive travel/ holiday insurance, including a cancellation clause.
  5. Security deposit: A sum of £200 will be required with the final payment. (Please make out a separate cheque for this amount. It will not be deposited unless necessary). This is to cover any breakages or any abnormal cleaning costs. The cheque will be destroyed following your departure providing that the property has been returned in acceptable condition. We ask our guests to kindly vacate the property in a similar state of cleanliness as found upon arrival and to report any breakages.
  6. Problems: If any equipment/ appliances do not function correctly or if guests have a complaint, it is essential that these are reported immediately. Do not attempt to carry out repairs. Guests should contact Cecilia Timewell (tel 0044 1780 482016) as soon as is practicable or email timothy.lee1@btopenworld.com. Every effort will be made to rectify any faults, or alternative arrangements may be suggested. If any defects remain unreported we may not be held responsible.
  7. Sleeping numbers: The sleeping capacity stated per property must not under any circumstances be exceeded. Failure to respect the contract may lead to an additional charge and / or immediate vacation of the property without compensation.
  8. Arrival & Departure: In order for us to have time to prepare the house for your comfort, please do not arrive earlier than 1400. Departure should be no later than 1000. If this should cause any problems, please discuss this with us and when practical, other arrangements will be made.
  9. Payments: Please make cheques payable to Cecilia Timewell
  10. Safety: Parents with children are ENTIRELY responsible for the correct surveillance of infants and children. NO responsibility will be accepted for accidents occurring on the property.


We have read and agreed the above terms and conditions

Please return this slip, signed, with your final payment to Cecilia Timewell at:

32 Princes Road, Stamford, Lincs, PE9 1QT

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(Please keep a copy for your reference and return the signed Bookings & Rental Conditions sheet with your final payment)

The Owner shall not be liable to the Client for: